Job Description
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at
Job Description
A Technical Product Manager (PM) in the HPE Hybrid Cloud Organization at Wipro Technologies-USA plays a vital role in designing and implementing innovative cloud solutions, specifically focusing on HPE GreenLake Cloud offerings.
The Technical Product Manager will be responsible for collaborating with cross-functional teams to design, document, implement, and optimize cloud infrastructure utilizing a range of HPE Private Cloud software products such as HPE Morpheus, HPE VM Essentials, HPE OpsRamp, HPE Proliant Servers, HPE Alletra Storage, and HPE Aruba Networking. Key responsibilities include creating architectural designs, offering strategic recommendations, and ensuring the scalability, security, and performance of cloud solutions.
Furthermore, the Technical Product Manager will engage with clients to understand their needs, provide customized cloud solutions, mentor team members, and facilitate seamless integration of cloud solutions into existing frameworks. Proficiency in cloud technologies, networking, scripting, security practices, and problem-solving skills is essential for success in this role.
The ideal candidate will have a Bachelor’s or Master’s degree in Computer Science or a related field, along with demonstrated experience in cloud architecture, particularly with HPE Private Cloud Products. Relevant certifications such as VMware VCDX or cloud-specific certifications from providers like AWS or Azure are advantageous.
Additional attributes desired for this role include excellent communication skills to convey complex concepts to non-technical stakeholders, the ability to multitask on high-priority projects, and a commitment to continuous learning in the ever-evolving cloud technology landscape.
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- Understand the Needs:
- Interact with clients to comprehend their explicit and implicit requirements
- Collaborate with the pre-sales team to gather detailed RFP information
- Translate client interactions into actionable user stories in collaboration with business analysts
- Analyze client business problems to identify and propose relevant solutions, focusing on automation and process enhancements
- Identify touchpoints within client value streams to enhance service offerings
- Facilitate knowledge transfer between clients and development teams to tailor solutions
- Develop and uphold a product vision and roadmap, ensuring alignment with client expectations
- Review solution packages and proof of concepts with developers for client approval
- Design and Development:
- Architect product solutions with technical teams, establishing timelines and progress monitoring
- Collaborate with UX and UI teams to create client-centric product designs
- Track project issues, resolutions, and bugs, maintaining a comprehensive database for future reference
- Coordinate with DevOps teams to ensure seamless code deployment across environments
- Create test cases and conduct comprehensive testing, including user acceptance testing
- Provide a production-ready product for internal testing and client approval, ensuring satisfaction
- Develop and maintain database backup scripts, periodically testing restoration processes
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- Team Management:
- Resourcing:
- Forecast talent requirements based on present and future business needs
- Hire suitable resources for the team, focusing on diversity and inclusivity
- Educate team members on effective recruitment and selection practices
- Talent Management:
- Ensure compliance with Wipro’s standards for onboarding and training to enhance team capabilities
- Promote internal talent growth and diversity in leadership roles
- Performance Management:
- Set clear goals, conduct timely performance reviews, and provide constructive feedback
- Address performance issues promptly, with an emphasis on skill-based coaching and improvement
- Encourage the team to leverage organizational programs for professional growth
- Employee Satisfaction and Engagement:
- Lead engagement initiatives, measure and boost team satisfaction levels
- Challenge the team with enriching projects, fostering a culture of continuous learning
- Recognize and appreciate team members for their contributions
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Deliver:
No.
Performance Parameter
Measure
1.
Timeliness of Delivery
Ensure 100% error-free onboarding and implementation, adherence to schedules, and release plans
2.
Quality & CSAT
Focus on on-time delivery, customer satisfaction, troubleshooting queries, and enhancing customer experiences
3.
IP Creation
Write whitepapers, transfer knowledge, and develop intellectual properties
4.
Team Management
Train team on new skills, manage attrition, ensure employee satisfaction, and promote continuous learning
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Mandatory Skills: Project Management.
Experience: 8-10 Years.
Expected annual pay for this role ranges from $80,000 to $1,58,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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