Customer Service Representative Job at Third Party CS, El Cajon, CA

TW5PYkx2QmlsLytQK1lvZEFUNnFTK3ZoeUE9PQ==
  • Third Party CS
  • El Cajon, CA

Job Description

Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Requirements

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Benefits

  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Job Tags

Full time, Work from home, Flexible hours,

Similar Jobs

Adcetera

Digital Marketing Associate Job at Adcetera

 ...Adcetera is looking for our next digital marketing associate. This role is based out of Chicago, Illinois. This job is specifically designed for a new college graduate, preferably with internship experience in media or marketing. This individual will work directly with... 

AssistRx

Nurse Educator (1099 Independent Contractor) Job at AssistRx

 ...continue to make a difference.... This position is for an Independent Contract Nurse to cover Baltimore, MD and the surrounding area. This is a flexible contract position traveling to patient's homes to train on injection techniques Complete the patient... 

CACG LLC

Management Consultant Job at CACG LLC

 ...POSITION: Management Consultant Program Management Support and Strategic Communications SKILL LEVEL: 5 to 10 years of related experience is required. Desired is that the experience is in a consulting services environment. US federal government experience ideal.... 

PGLB LOGISTICS LLC

Delivery Driver Job at PGLB LOGISTICS LLC

 ...Logistics is an Amazon DSP known for its exceptional delivery performance operating out of Amazon Warehouse DNJ7. As a Delivery Driver with us, you will play a crucial role in...  ...in all weather conditions Lift packages (up to 50 lbs.); get in and out of a van repeatedly... 

JEVS Human Services

Community Support Worker (Part-Time) Job at JEVS Human Services

 ...JEVS Human Services hasan exciting opportunity as acommunity-based Community Support Counselor. The Independence Network is a community of individuals who live independently in Robbinsville. Each member works with staff to set goals and identify interests and needs...